Shipping + Returns
ORDERS
- All orders are shipped in 2-4 business days (excluding holidays), unless otherwise noted on specific product pages.
- We ship using USPS Priority Mail and USPS First Class Mail
- Tracking numbers can take up to 24 hours to post information
- Drop us a message if you need any assistance: tracy.james@thej2collection.com
RETURNS & EXCHANGES
- To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
- All sales items are final sale
- Returns and exchanges will only be accepted within 30 days of delivery confirmation
- If your item has a defect, we will gladly pay return shipping costs
- Please email tracy.james@thej2collection.com to initiate a return or exchange